Cessna Door Pins

Cessna Door Pins

My 172H was in having some work done and I received a phone call asking if I knew that my door pins were not approved Cessna door pins. They went on to say that they were cheap and did I want them to install the real ones and I said yes.

I just received the invoice -
two pins at $5.50 = $11.00
Installation $105.00.

Last week a friend locked himself out of his plane and I had the door pins out in 2 minutes, the door off the plane in 3 minutes and back on the plane with doorpins reinstalled within 5 minutes.

Is there any way they could have genuinely used up $100.00 in labour, or are they just being blatant about ripping me off?

I don't immediately want to take it up with them. I already challenged their last bill, I really believe that their maintenance director and their shop floor people are honest, but I suspect that someone in the billing office is recreating work orders to meet their targets.

Is there any way that this charge could be legitimate?

Thanks

Tony Roberts
C-GICE

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Re: Cessna Door Pins

I'm having some work done on my 172 and in the process the A&P suggested the work would go faster if we removed the doors. We.... that wasn't a five minute job. We ended up having to remove the hinges (because the hinge pins were seized) which requires removing the interior panels and then with lots of pounding and some heat applied we got one of the 4 pins removed. So Tony if you were charged by the hour it may well have actually been an honest charge. I suspect my pins are 40+ year old original Cessna pins.

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Re: Cessna Door Pins

I shut my door after returning from a flight, and the door fell off. If your hinge pins are 40 years old, replace them.

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Re: Cessna Door Pins

> I shut my door after returning from a flight, and the door fell
> off. If your hinge pins are 40 years old, replace them.

Hmmm - just as I suspected.
It didn't take an hour to remove them smilesmilesmile

Tony

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Re: Cessna Door Pins

so they had to run around and find the cost of the genuine hinge pins, procure them and fit them.
ok so far,
now you didn't state their hourly rate, or what units they chargeout at.
I know it takes two seconds to put two quick release pins in, but you didn't say if they were Q/R pins or the genuine pins which have to be rivetted over at each end, and if you can find someone that can do that as a one man job I'd like to meet him!

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Re: Cessna Door Pins

Tony,  To do the job right is no simple task and the price they charged is not out of line in my opinion.  The job was done with the correct parts, which would give me peace of mind, especially if I was the person returning your aircraft to service.

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Re: Cessna Door Pins

I would ask what the labor was for.  I take my doors off and on all the time, it's a 2 minute job at most.  Now if they had to dril out the rivits on the old hinges and do something with them then the charge is more reasonable.  My shop always lists what the hours were used for so I know.  Ask them.

    Dave

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Re: Cessna Door Pins

Tony's pins must be like mine....
A few years ago I wanted to take one of my doors off.
You're not just gonna take 'em out and remove the door
on a whim.
I've pulled a lot of hinge pins, some were pretty uncooperative.
But not the ones on the 182.  If I did get them out, I'd probably
end up having to have the hinges replaced.  They seem to be
permanant pins...I wouldnt be surprised if I were charged a couple hours of labor.
Michael

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